Last updated: September 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

Application refers to Guestool, the software program provided by the Company.

Company (referred to as "the Company", "We", "Us" or "Our") refers to Guestool doo, Ulica Junaka Breze 10, Kolašin, Montenegro.

Device means any device that can access the Service such as a computer, cellphone or tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Usage Data refers to data collected automatically when using the Service.

Service Provider means any third-party company or individual that processes data on behalf of the Company.

Collecting and Using Your Data

Types of Data Collected

Personal Data

When using our Service, you may provide an email address when accessing our web platform. No other personal information is required in the mobile application.

Device and Other Identifiers

Our application collects device identifiers such as Firebase Cloud Messaging tokens, Firebase Instance IDs, and Airbridge device IDs. These are required to deliver push notifications, enable analytics, and support marketing attribution.

Usage Data and App Interactions

Usage Data is collected automatically when using the Service and may include screen views, feature interactions, and in-app events.

Diagnostics and Performance Data

The application may collect information such as app version, operating system, error reports, and technical diagnostic data to improve stability and functionality.

Use of Data

App functionality: to deliver push notifications and core features.
Analytics: to monitor usage, analyze trends, and improve performance.
Developer communications: to send important service-related notifications.
Advertising and marketing: to measure campaign performance and attribution (Airbridge).
Security: to detect, prevent and address technical issues.

All data transmitted is encrypted in transit.

Third-Party Services

We use third-party SDKs to support our Service. These services may collect information used to identify you:

Firebase (Google LLC): Used for push notifications, analytics, and diagnostics.
Airbridge: Used for analytics and marketing attribution.

Data Retention

We retain personal data only as long as necessary to provide the Service. Device identifiers and usage data may be stored by third-party providers (Firebase, Airbridge) for functionality and analytics purposes. You may request deletion of your data at any time by contacting us.

Children’s Privacy

Our Service does not knowingly collect personal information from children under the age of 13. If we discover that we have collected such information, we will delete it immediately.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal data. Some data, such as push notification tokens, are required for the app to function and cannot be disabled without disabling the Service itself.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: info@guestool.com
By visiting: www.guestool.com
By phone: +382 69 015 617
By mail: Guestool doo, Junaka Breze 10, 81210 Kolašin, Montenegro