Platform for hotels
of a new generation

Phones have accelerated everything. Hotels must keep up. Guests need an app at a click — staff need tools for efficient work.

What's new?

11.10.2025

Website redesign

New look and up-to-date information.

11.09.2025

Housekeeping and work orders

Creation, tracking, statuses, and deadlines.

02.09.2025

New languages: ES, AR, HE

Communication now available in 14 languages.

16.08.2025

Featured offer for guests

Visible when downloading the app.

01.08.2025

Internal communication

All messages and notifications in one place.

App Preview
Guest using app

Why GuesTool?

  • Info

    Better-informed guest

    All hotel services and offers on their phone.

  • Bookmark

    More comfortable stay

    Everything at a click — no waiting or calls.

  • Service

    More efficient service

    Same or fewer employees, better results.

  • Costs

    Lower costs

    Less paper, fewer calls, fewer errors — more savings.

  • Fast

    Faster response

    Requests go directly to the responsible staff.

  • Happy guests

    Happier guests

    Issues are resolved before they become reviews.

Features

App available immediately after booking or arrival

  • Available in 14 languages
  • All information — no paper
  • Digital hotel offer (massages, sports, equipment)
  • Room service and web order
  • Real-time review system

Mobile app for hotel staff

  • Handling guest requests in real time
  • Hotel staff communication in one place
  • Housekeeping and work orders with statuses and deadlines

Featured offer upon app download

  • Send promotions and updates
  • Local attraction and partner recommendations
  • Digital menu and web order

Respond to guest requests in real time

  • Web app for reception and management
  • Centralized control and analytics
  • Monitor guest satisfaction in real time

PMS system integrations

  • Automatic activation of the guest app
  • Free smart website with booking engine
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Guest using app

What do you get?

How it works

Guests actively participate in solving issues and accessing all services in their own language. The hotel gains the opportunity to improve service while the guest is still there. No delays — the experience is elevated.

Hotel chains

Small and large hotels

Condo and apart hotels

Apartments

Villas & resorts

Yachts

Beaches & restaurants

GuesTool in practice

Even when guests don’t send requests through the app, they have all information, offers, and recommendations at hand. Result: fewer questions for reception, more service sales, and better communication with guests.

Guest requests

16696

Total number of messages sent through the hotel communication system

25321

Staff using the app

216

Guests using the app

354

List of features

Guest app – instantly active.

Available anytime, no personal data required.

Guest trust from the very first step.

Communication without borders.

Guests and staff write in their own language – everything translates automatically.

Simple. Everyone understands.

Information without paper or plastic.

Always up to date – directly on the phone.

No printing, no costs, no outdated information.

Digitalize your hotel faster and easier than you think.

Contact us and discover how GuesTool can improve your business.

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